15. Payment Of Prizes
(a) The maximum liability in respect of any one Entry (excluding a Jackpot Entry) in any
one Game of Keno will be $250,000, regardless of the amount of the Subscription. For
the purposes of this Rule 15(a), a Lucky Last Entry shall be taken to be a separate Entry
and a Way Bet Entry or Set Bet Entry shall be taken to be one Entry for each Way
nominated.
(b) Subject to Rule 15(f), where a win requires the issue of a cheque drawn on the Prize
Fund or a cheque drawn on a Club, the details of the payee must be provided by the
Subscriber.
(c) Public personal anonymity will be at Subscriber request, made to an employee of the
Operating Company or Club at the time the win is confirmed. The Subscriber
acknowledges that the Licensees may publish, or cause to be published the name of the
Club, and/or geographic location at which the Subscription was accepted, and the
amount of the prize. A Subscriber may at any time revoke a request for anonymity.
(d) Subject to Rules 16, 17 and 20, a claim for the payment of a prize may be made at the
Premises of any Club up to twelve months after the Keno Day on which the game in
respect of which the prize is claimed was Drawn and will be paid in cash (or, in the case
of a Casino Licensee, cash and/or Chips) up to the limit specified by that Club.
Amounts won over the Club. s cash limit but under $10,000 will be paid by cheque
drawn on that Club. A combination of cash (or, in the case of a Casino Licensee, cash
and/or Chips), up to the limit set by the Club, and cheque drawn on the Prize Fund will
be paid for prizes of $10,000 and over.
(e) Prizes resulting from an Unclaimed Prize Claim Form will be paid by cheque drawn on
the Prize Fund.
(f) Any cheques issued in payment or part payment of a prize will be crossed and marked
. Not Negotiable. and payable to . Account Payee Only. and will be drawn in favour of
the Subscriber.
(g) The payment of prizes to Subscribers known to be under legal incapacity or disability or
to those Subscribers who are known to have died before receiving any or all of a
particular prize shall be made in accordance with the laws.
(h) Prizes won in a Delayed Start Game will be paid no sooner than the Keno Day following
the Keno Day on which that Delayed Start Game was Drawn.
(i) Where a prize is calculated to be an amount which is an exact multiple of $0.10 that
prize will be payable. Where a prize is calculated to be an amount which is not an exact
multiple of $0.10 the prize payable will be the nearest amount below the calculated
prize which is an exact multiple of $0.10.
(j) A prize won in a game of Lucky Last is additional to any other prize to which a
Subscriber is entitled.
16. Unclaimed Prizes
(a) Details of prizes will remain accessible from magnetic media on the Central Site
Computer for up to 12 calendar months after the Keno Day to which they relate. After
this period prizes may be paid only after submission of an Unclaimed Prize Claim Form
forwarded by the Subscriber to the Operating Company.
(b) A cheque for $5 made payable to Club Gaming Systems Pty Limited must accompany
the Unclaimed Prize Claim Form. The $5 shall be refunded in the event of a prize
payment. In the event of a dispute, the decision of the Inspector will be final.
(c) All correspondence to a Subscriber relevant to an unclaimed prize shall bear the
signature of a representative of the Operating Company and following review by the
Inspector will issue to the Subscriber.
17. Lost or Mutilated Receipt Tickets and Vouchers
(a) If a Receipt Ticket, submitted by a Subscriber for processing, is unable to be read by a
Terminal or the Writer, or the Receipt Ticket has been lost, a claim for payment may be
made by the submission of an Unclaimed Prize Claim Form. A cheque for $5 made
payable to Club Gaming Systems Pty Limited must accompany the Unclaimed Prize
Claim Form. The $5 shall be refunded in the event of a prize payment.
(b) If the details given by the Subscriber satisfy the Operating Company and Inspector that
a win has occurred, the prize will be paid in accordance with Rule 15.
(c) If a Gift Voucher or Prepaid Voucher, submitted by a person for processing, including a
Gift Voucher presented for refund in accordance with Rule 17(d), is unable to be
validated by a Terminal or a Writer, or has expired or been lost, a claim for a refund of
the face value of the Gift Voucher or Prepaid Voucher may not be made.
(d) If, having purchased a Gift Voucher, a Subscriber does not agree to the conditions of
purchase described in Rule 17(c), a refund of the face value of the Gift Voucher can be
made. This refund can only be made by returning the Gift Voucher to the same Club
from which the Gift Voucher was purchased and on the same day as the Gift Voucher
was purchased.