5. General Provisions

5.1 A player shall be entitled to play more than one slot machine at a time, unless otherwise instructed by a slot machine supervisor.

5.2 The player of a slot machine is required to clear credits from the slot machine when a close of play warning or notification is initiated.

5.3 Players are required to notify the casino operator in the event of any malfunction of a slot machine at which they are playing. Failure to do so, and the retention of any prizes, coin issues of free play as a result of a slot machine malfunction, may be considered to be a contravention of these rules.

5.4 Tilting, rocking, or in any way damaging or interfering with a slot machine, or attempting to operate a machine with any object or device other than legal tender is prohibited, and may be considered to be a contravention of these rules.

5.5 A person shall not, either alone or in concert with any other persons, use or control at or near a slot machine or location related to the playing of slot machines a calculator, computer, or other electronic, electrical or mechanical apparatus or device that is capable, with respect to a slot machine or a part thereof, of interfering with an outcome or the proper or normal operation of a slot machine or a part thereof.

5.6 Rule 5.5 shall not apply to use or control by an agent or employee of the casino operator or an inspector where such person is acting in the course of their duty.

5.7 Where a slot machine supervisor is satisfied that a person has contravened any provision of rule 5.5, he/she may:

5.7.1 declare that any wager made by the person is void;

5.7.2 direct that the person shall be excluded from further participation in playing of slot machines;

5.7.3 exclude the person from the casino in line with the provisions of section 79 of the Act;

5.7.4 cause the person(s) in possession of the prohibited device to be detained until such time as an inspector or a police officer has attended and assumed responsibility for the situation.

5.8 A slot machine supervisor may invalidate the outcome of a game if:

5.8.1 the game is disrupted by civil commotion, fire, riot, brawl, robbery, an act of God; or

5.8.2 any fraudulent act is perpetrated by any person that, in the opinion of the slot machine supervisor, affects the outcome of the game.

5.9 Where the outcome of a game is invalidated under rule 5.8, all wagers made by the players for that particular result may be refunded provided that a slot machine supervisor may direct that the wager of any player referred to in rule 5.8.2 be forfeited.

5.10 Players and spectators are not permitted to have side bets with or against each other.

5.11 Any dispute or complaint concerning a casino game shall be referred for decision in the first instance to a slot attendant, subject to a review (if requested) by a slot machine supervisor. The decision of the slot machine supervisor shall be final, subject to rule 5.12.

5.12 Complaints in all unresolved disputes shall be advised of the presence of, and their right to consult, an inspector. Where a complainant requests review of the decision by an inspector, the inspector shall investigate the complaint in accordance with section 110 of the Act.

5.13 A copy of these rules shall be made available for inspection upon request.

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